A-Plus Backflow SMS Privacy Policy

1. Scope

This policy applies to information collected for the A-Plus Backflow Service Messaging operated by A-Plus Backflow, an operating brand of Merani Group LLC.

2. Information Collected

• Name
• Phone number
• Email address, if provided
• Service-request details
• Consent records
• Message history
• Technical information associated with the opt-in submission, such as page URL, timestamp, IP address, browser, and referring page when available

3. Use of Information

Information is used to respond to customer inquiries, schedule and coordinate service, send appointment and arrival updates, send estimates, invoices, and secure service links, provide customer support, and maintain consent and compliance records.

4. SMS Opt-In Data Protection

Mobile information, SMS consent records, and opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with vendors that provide messaging, hosting, communications, payment, scheduling, or business-support services only as necessary to perform services for Merani Group LLC and A-Plus Backflow.

5. Legal and Operational Disclosures

Information may be disclosed where required by law, to protect rights or safety, prevent fraud, enforce terms, maintain security, or operate the service.

6. Data Retention and Security

SMS records are retained as reasonably necessary for operations, legal compliance, consent verification, dispute handling, and recordkeeping. We use reasonable administrative, technical, and operational safeguards, but no transmission or storage system can be guaranteed to be completely secure.

7. Customer Choices

Customers may reply STOP to opt out, reply HELP for support, or contact A-Plus Backflow to request correction of contact information.

8. Contact Information

A-Plus Backflow
an operating brand of Merani Group LLC
Phone: 469-707-4202
Website: /a-plus-backflow/

9. Effective Date

Effective date: July 15, 2026